Legal — Falomer

This page sets out the legal terms, consumer rights and dispute resolution arrangements that govern the use of falomer.com and our finishing services provided across Australia.

Effective date: 01 January 2026 • Falomer Pty Ltd (ABN 12 345 678 901)

TermsConsumer RightsContact
Works sample

Terms of Use & Service

By using our website or engaging Falomer for interior finishing services, you agree to the terms set out below. These terms apply to quotes, contracts, site works, and supplied materials unless otherwise agreed in writing.

  • Scope: Services include drywall, painting, flooring, ceilings and finishing works as described in our proposals.
  • Quotes and Acceptance: Quotes are valid for the stated period. Work commences after written acceptance and any required deposit.
  • Prices: All prices are in AUD. We reserve the right to adjust for material cost fluctuations and unforeseen site conditions; clients will be notified.
Contract documents

Australian Consumer Law (ACL) — Your Rights

Under the Australian Consumer Law, consumers have non-excludable statutory guarantees for services and goods. These may include acceptable quality, fitness for purpose and services rendered with due care and skill.

Falomer acknowledges these rights. Nothing in our terms seeks to restrict or exclude rights that cannot lawfully be excluded under the ACL.

Quality materials

If you believe supplies or workmanship do not meet ACL guarantees, contact us promptly at falomer@hotmail.com or call +61 43 729 05 18. We will assess and seek to resolve the issue in accordance with ACL obligations.

Warranty, Materials & Timeframes

Falomer offers workmanship warranties and complies with manufacturer warranties for materials where applicable. Warranty periods vary by service and product.

Service / Item Typical Warranty Notes
Painting — Interior 2 years (workmanship) Manufacturer coating warranties may be longer
Flooring Installation 1–5 years Depends on product and substrate
Drywall & Fitout 2 years Excludes damage from impact or neglect

Key Clauses — Quick Reference

To the extent permitted by law, Falomer's liability for loss or damage arising from services is limited to re-supply of services or payment of the cost of re-supply. This does not affect consumer guarantees that cannot be excluded under ACL.

Payment terms are as stated in written quotes or contracts. Deposits may be required. Late payments may attract fees and suspension of works.

All content on this website (text, images, designs) is owned or licensed by Falomer. Use of our materials without permission is prohibited.

Dispute Resolution (Australia)

We aim to resolve concerns directly. Steps:

  1. Contact Falomer at falomer@hotmail.com or call +61 43 729 05 18 with details and preferred resolution.
  2. If unresolved after 14 business days, we will escalate internally and provide a written response.
  3. If still unresolved, you may seek external assistance via your State consumer affairs office, VCAT (Victoria) or the Australian Competition and Consumer Commission (ACCC) for ACL matters.

Governing law: laws of Victoria, Australia.

Director photo (representative)

Privacy & Cookies

Our handling of personal information is described in our Privacy Policy. We collect and process data necessary to provide quotes, manage projects, and comply with legal obligations. Cookies are used to improve site functionality; you may manage cookie preferences via the banner.

Intellectual Property & Content Use

Photographs and content on this site illustrate typical work and are for illustrative purposes only. Any use of Falomer images or branding requires prior written consent.

Interior finish example
Ceiling finishing example
Flooring example